First and foremost, we welcome you to the online store of Jazeera Factory for Paints Co., Dubai Branch; and we are pleased to present this Privacy Policy, which covers the information received, used, and exchanged within the framework of the business and services provided to the valued customers of Jazeera Factory for Paints Co.
In the event that you ("User") use the www.jazeerapiants.com website and/or mobile application (collectively referred to herein as the "Online Store"), this shall be deemed your final and unconditional consent to this Privacy Policy.
Please note that this Privacy Policy is subject to updates from time to time and that you are required to comply with the most recent updated Policy posted on our website; therefore, you are advised to review this Policy frequently for the latest versions. Keeping your information up-to-date is important to access your account information, which includes your contact information. If you notice discrepancies in your personal information, please let us know so we can make the necessary updates or modifications.
Personal data: This data includes your name, gender, nationality, date of birth, address, mobile number, email, payment and billing data, credit card information, bank account information, your marketing and product preferences, as well as the data you provide to obtain membership in our loyalty program “For You”, and/or any data necessary to fulfill the requests specified by you and all the necessary data the company deems as necessary.
General Information: This includes information that we receive from you such as the website statistical information including your IP address, browser type, device type, operating system, URL and cookies, transaction information you have made on our website such as sales and order history, history of correspondence or instant conversations on our website, product preferences, information that you provide to us through contests, offers, surveys or feedback, and/or any other information the company deems as necessary to enhance your experience on the website.
-Information will be collected from you (user) if you access and/or browse the online store or request a service such as purchasing our products through our online sale/purchase platform, our mobile application, or any of our other web pages, or when you join our loyalty program “For You”, or when you contact us through the website.
-The company may also collect information from you through third parties that have specialized technologies; you may not have to provide us with the information, but in some cases, if you do not, it may mean that you will be unable to use our services, for example, we may not be able to complete your requests, and you may not be able to join our loyalty program “For You”.
-There may be other instances where we collect and use your information, for example, if you choose to participate in a competition/contest, when you register to receive our newsletters or promotions, download our mobile applications, or when you contact us to provide your comments, questions, or to provide support to you. In such cases, we will collect information from you to manage and organize the relevant competition, offer, or service that you have chosen; in each such case, we will collect, use, and secure the information in a manner consistent with the general principles stipulated in this Policy.
-Your information shall be used for the purposes of processing and completing orders, and providing you with the products and services you have requested; and since we operate over a network, your information may be used by branches, showrooms, warehouses, service centers, technical support, data centers, logistics and service providers who carry out some services on our behalfs such as the intermediary of payments and transactions processing online, marketing, advertising, research and/or any service necessary to process your orders, such as verifying financial transactions made on our website including performing a balance check or fraud detection.
-We and our service providers use your information for functional and/or marketing purposes to improve your experience when using our online store, to provide you with the best services, to ensure that our store content is presented in the most effective manner, and to provide the services you have requested or participated in; given the local content requirements, we may use this information to help us and our service providers learn about other devices you use such as mobile phone, tablet, etc. We and our service providers may also use cross-device tracking and other information we know about you to serve the targeted advertisements on your devices and to show you messages that are of interest to you. We also use the information we collect to improve our products and services, as well as to improve your experience when you visit our website or use our mobile application. If you do not accept these cookies, you can block them by adjusting your Internet browser settings. If you block them, you may not be able to use all the features of our website.
-The information you provide to us via our online store shall be stored on secure servers to protect your information from unauthorized access, disclosure or damage. For the utmost security, technical, physical, and organizational security standards have been established for this purpose, but the security of the information collection, transmission, and storage process cannot be guaranteed 100%. However, we take measures to ensure that the appropriate security protective safeguards are in place to protect your information with an adequate level of legal protection or as what is deemed satisfactory for us in terms of placing measures to protect your privacy rights
-We reserve the right to disclose any personal information we have relating to you under the laws enforce by judicial process, if requested by a government entity, or if we deem necessary or desirable to comply with the law or regulations issued by the competent official authorities or to protect or defend our rights in a manner that complies with the applicable laws. We also reserve the right to retain personal information collected and to process such personal information to comply with accounting and tax regulations and/or any record-keeping laws.
You may ask to delete or remove your collected personal data from Jazeera Paints via the following email: Help@jazeerapaints.com.
If you have any questions regarding this Privacy Policy, we will be happy to receive your inquiries at: contact us
